Q: What is a digerati?

A: Dee-je-rah-tee.  People who are knowledgeable about digital technologies such as computer programming and design.  Computer literate.  [dig(ital) + (lit)erati]  (Source: The American Heritage® Dictionary of the English Language, Fourth Edition)

Q: Can I afford to own and maintain my own web site?

A: Yes.  Using the web solution we have bundled together with our solution partners, a non-technical business owner can develop a fully-functional web site in a short period of time and for as little as 10% of what it would cost to have the same web site built by traditional web development companies.  Our solution also provides you an easy way to make design and content changes – when you want to make the changes, as often as you want, and at no extra cost to you.  And if you run into difficulties, we provide unlimited, live toll-free telephone support (M-F, 7:00 AM - 7:00 PM, Pacific Time) to help you make changes to your web site – at no extra cost to you.

Q: Will I have to negotiate a separate contract with a hosting company?

A: No.  For a minimal fixed monthly fee, we host your web site (along with over 600,000 other small business web sites).  We provide a one-stop solution and, more importantly to you the business owner, the buck stops with us.

Q: Will I have full control of my web site?

A: Yes.  You, the business owner, will have full control of the web site at all times.  You and those you designate can make changes to the design or the content any time – night or day.

Q: Will my web site have a professional design?

A: Yes.  You can select from over 300 professional designs we provide as part of our solution in case you do not want to spend too much time developing your web site from scratch or if you are artistically challenged like some right-brained people we know.  Most of our clients start by using one of our designs in order to quickly "hit the ground running" and circle back at a later time to "tweak" the design based on their own artistic taste or feedback they receive from their clients, family and friends.  Just imagine if you could do this for your Yellow Pages ad – any time, night or day!

Q: Do I need to know computer programming?

A: No.  Our solution provides you with a web site editor that is very user friendly and which takes care of generating the code.  You do not even have to install any software in your PC since the web site editor runs on our servers.  Which means we take care of upgrading it whenever there are newer versions – at no cost to you.  Which also means you can make changes to your web site from any location you have access to the Internet (office, home, friend's house, public libraries, hotels, internet cafés).  And if you run into difficulties, we provide unlimited, live toll-free telephone support (M-F, 7:00 AM - 7:00 PM, Pacific Time) to help you make changes to your web site – at no extra cost to you.

Q: Who will maintain my web site?

A: You will have full control of the design and content of your web site.  And you can promote your changes live instantly.  Or you can assign this to someone else in your staff or maybe your 16-year old.  No need to pay a web developer (at $50 - $150 per hour) a la carte for additional features or changes.  And did we mention that if you run into problems we are just a phone call away – at no extra cost to you?  We help you the business owner help yourself.

Q: Will my web site be unavailable or "under construction" while I make changes?

A: No.  We provide a very sophisticated process to promote your changes live without having to bring down your site.  Your changes are promoted live instantly – as fast as you can press your enter key.  This means your site is up and accessible by your customers 24/7.

Q: How is it that you are able to provide this end-to-end solution at a substantially lower cost than traditional web development companies?

A: Our company and business partners have spent over $10 million developing this end-to-end solution.  It contains all of the tools a business owner would ever need to have an incredible web site without spending big dollars.  If you went to your local web design firm and had them build a web site for you and they gave you all the features and administrative tools that our web site comes with, they would be thousand of dollars more expensive.  We are able to provide you this solution at a much lower cost because the development cost has been spread across a broad base of small business clients (over 600,000) we are currently supporting.  The big players in your industry – your competition – have had to single-handedly spend as much.  We have designed into our solution reusable software components and are able to spread the cost of these components among all our clients.  So you get a multi-million dollar, industrial-strength solution at a fraction of the cost.